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Case Studies

Real Corporate Client Cases · Business Travel Solutions

📅 2026-07-25 · Corporate Commute

Annual Corporate Shuttle Program for a Fortune 500 Company

📊 10 Vehicles · 98% Satisfaction

In March 2025, a Fortune 500 technology company in Shanghai contacted us to upgrade and optimize its existing employee shuttle program.

Client Requirements

The company had previously operated its employee shuttle with a mix of self-owned vehicles and outsourced buses, creating several pain points: aging vehicles, rising maintenance costs, complex driver management, and difficulty flexibly arranging vehicles for overtime and weekend use.

RequirementDetails
Number of Vehicles10 seven-seat business vans
Service ScopeCommute within downtown Shanghai on 4 fixed routes
Service Hours6:30–9:30 AM / 5:00–8:30 PM, weekends on demand
Vehicle TypeBusiness MPV, comfort first
Service PeriodAnnual contract (12 months)

Solution

YINGSHANG Car Rental designed a "10 Buick GL8 +" flexible plan: 10 Buick GL8 vehicles as the core daily shuttle fleet; standby vehicles flexibly deployed during overtime hours; and weekend team-building/event transport available with 48 hours’ advance booking.

Results

Full-year operation with zero complaints, 100% driver attendance, 99.8% on-time rate, and a 98-point customer satisfaction score. Upon contract expiry, the client renewed for 3 years and added 2 additional standby vehicles.

🏆 Client Feedback: "YINGSHANG Car Rental not only provided first-class vehicles, but more importantly their service response speed — once we needed additional vehicles on short notice, they were on site within 30 minutes." — Administrative Director

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