Case Studies
Real Corporate Client Cases · Business Travel Solutions
2026-07-25 · Corporate Commute
Annual Corporate Shuttle Program for a Fortune 500 Company
10 Vehicles · 98% Satisfaction
In March 2025, a Fortune 500 technology company in Shanghai contacted us to upgrade and optimize its existing employee shuttle program.
Client Requirements
The company had previously operated its employee shuttle with a mix of self-owned vehicles and outsourced buses, creating several pain points: aging vehicles, rising maintenance costs, complex driver management, and difficulty flexibly arranging vehicles for overtime and weekend use.
| Requirement | Details |
|---|---|
| Number of Vehicles | 10 seven-seat business vans |
| Service Scope | Commute within downtown Shanghai on 4 fixed routes |
| Service Hours | 6:30–9:30 AM / 5:00–8:30 PM, weekends on demand |
| Vehicle Type | Business MPV, comfort first |
| Service Period | Annual contract (12 months) |
Solution
YINGSHANG Car Rental designed a "10 Buick GL8 +" flexible plan: 10 Buick GL8 vehicles as the core daily shuttle fleet; standby vehicles flexibly deployed during overtime hours; and weekend team-building/event transport available with 48 hours’ advance booking.
Results
Full-year operation with zero complaints, full driver attendance, 99.8% on-time rate, and a 98-point customer satisfaction score. Upon contract expiry, the client renewed for 3 years and added 2 additional standby vehicles.
Client Feedback: "YINGSHANG Car Rental not only provided well-maintained vehicles, but more importantly their service response speed — once we needed additional vehicles on short notice, they were on site within 30 minutes." — Administrative Director
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